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Policies & Connectivity

Policies & Connectivity

Policy Page…

Privacy Policy “beanztocup.com” respects your privacy. Your data will never be shared with third parties, except to facilitate payment and shipping, and will only be used in communications with you and, if subscribed, to send you our newsletter. The newsletter is an opt-in service and you can change your email preferences or unsubscribe at any time.

Our Promise Here at “beanztocup.com” we appreciate your business. We guarantee customer satisfaction. We offer a 100% refund of the product total to our customers that are unhappy with any of our products when the following guidelines are applied.

If you have experienced a difficulty related to your order; PLEASE email our Specialist, and get an RMA (return merchandise authorization) number first. An RMA number allows us to recognize your claim when it comes in and allows an easy process for credit or exchange. We do not honor returned product without an assigned RMA number.

You can email us at supportbeanztocup@proton.me

* Any product returned to beanztocup.com without an RMA number will not be recognized, and in turn will be denied any credit or exchange.

Equipment Returns We offer a 30-day 100% satisfaction guarantee on all of the coffee equipment. If you choose to return equipment the following applies: Non-defective products are subject to a 15% restocking fee. If you have ordered a product and you refuse shipment you will still be responsible for return postage and a 15% restocking fee.
You can email us at supportbeanztocup@proton.me 

Please tell us in as much detail as possible what happened and what you would like us to do.

Our Shipping Info  Coffee by B2C offers  All packaged coffee ship free to any USA address...all orders shipped within the USA or to APO addresses around the world.  We ship coffee via the best method or Priority Mail with the United States Postal Service. Order information and tracking (arrive within)...  How many days is sent to your email address. So you will always know what is happening with your ORDER...

Need help email us at supportbeanztocup@proton.me

Although we have an 800 number the best way to reach us is by email supportbeanztocup@proton.me because the coffee gathering and roasting processes are very; labor intensive our (800) 211 5245 number is not fully staffed 24/7 and you will have to leave a voicemail we will however respond within 48 hours of receiving your message.

TEXT MESSAGE (800) 211 5245

Yes, I would like to receive Text Messages about upcoming specials, FREE stuff and Discount Promo codes. Please return this YES message to us along with the phone number you would like us to use / you may at any time send us the word STOP to discontinue receiving text messages.